Shauna has been part of team Heritage since the opening in August 2019, after impressing Hannah & Matt with the incredible amount of homework she’d done to prepare for her interview. Since then, she has gone from strength to strength and having been promoted to head waitress, to reservations manager and now to Front of House Manager. She is responsible for managing reservations, group bookings and helps to look after and train our junior team members, to ensure everyone is working to her very high standards.