Why do you take deposits for all reservations?

We take deposits for all bookings to guard against the industry-wide issue of “no-shows” and last-minute cancellations. We use Tock as our reservation system as it is one of the easiest and most secure ways for our guests to make reservations and pay the deposit upfront. Our team is instructed to take deposits for all bookings, please do not be offended, but we cannot confirm a reservation without.

Do you have outdoor dining options?

We do have a beautiful back garden as well as our terrace out front. You are welcome to enjoy a drink outside before or after your meal, but we do not serve any of our restaurant menus outdoors as our multi-course menus are best enjoyed in the comfort of our dining room. However, our bar snacks menu will be available to order outside.

Do you have disabled facilities/ parking?

Unfortunately at present, we do not have a disabled bathroom and our bedrooms are all on the first floor. Our restaurant is wheelchair accessible and we will always do our best to reserve out front parking for anyone with mobility concerns.

Can you arrange a taxi for us to get home after our meal?

We strongly recommend pre-booking a taxi home in advance, with a reliable service. Our preferred car service is 2PL, who require advanced booking and are incredibly friendly and reliable. We are of course, always very happy to try to book a taxi for you on the night but please try to let us know on arrival so we have plenty of time to call local companies for availability.

Do you have a children’s menu?

No, we don’t have a children’s menu and as our restaurant is more of an intimate, adult-only environment we do have a minimum age of 10 years old for dining with us in the restaurant. However, children of all ages are welcome to join us in the bar area during the daytime, where we have a more casual food offering and we are happy to adapt dishes to be more child friendly. We do have highchairs but we do not have baby changing facilities. We are not able to accommodate children under 10 in the evening but we do welcome children aged 10 or over provided they are happy to enjoy our tasting menus.

Do you allow dogs?

Dogs are very welcome in our bar area and the terrace out front. We do ask that dogs are kept on a lead and off all furniture. Unfortunately, we cannot allow dogs in the main restaurant or in our back garden. In addition, two of our bedrooms (Room 2 & 3) are dog friendly and we are very happy for well behaved dogs to accompany our overnight guests, however, please note that if you wish to dine in the main restaurant, your dog will have to remain upstairs so please bear this in mind if your dog is anxious about being left alone.

Is there a dress code?

We want all our guests to feel welcome and most importantly, comfortable, so we do not operate a dress code although most of our guests choose smart-casual attire.

I have a gift voucher, how can I book?

You can book with us directly by emailing us at reservations@heritage.restaurant. Please make a note of your voucher number during booking and bring your voucher along with you when you join us. We will need the unique code in order to redeem the voucher on the day.