We will be reopening on the 3rd of September and our online reservations will go live on the 6th July for September and October. Reservations for November and December will go live on the 1st August. We recommend reading our COVID-19 response here before making a reservation. Continuing with a booking will serve as confirmation that you have read our new policies.
We use Tock for all our reservations and we do require a deposit of £10 per person at lunch and £25 per person in the evening. This will be redeemed in full from your final bill.
Cancellation Policy & Terms and Conditions
We operate a 24 hour cancellation policy for all restaurant reservations and 48 hours for room reservations. If you need to cancel or reschedule your booking with us please contact us at your earliest convenience by phone or email. Cancellations outside of the policy will have their deposit refunded in full or transferred to a new date if preferred. Cancellations within the time will forfeit the pre-paid deposit unless we are able to resell the table to another guest, in which case we will refund the deposit in full. In the case of a “no-show” Heritage will retain the full deposit.
Please note that we do not allow children under 10 to dine in our main restaurant. However, children are more than welcome to dine with us in the bar during the daytime and although we do not have a kid’s menu we do have more child-friendly dishes on our bar menu, or we are happy to adapt dishes accordingly.